We’ve gathered answers to the questions we receive most often, but if there’s anything else you’d like to know, feel free to get in touch. We’re always happy to help.
Orders & Downloads
What’s included in my purchase?
Your purchase will depend on the format you choose. Physical prints include your selected map in either the Light or Dark variation, professionally printed and delivered directly to you.
Digital downloads include both Light and Dark variations of your selected map, with high-resolution PNG files in all supported aspect ratios and sizes for maximum printing flexibility. All digital files are available for instant download after purchase.
Will I receive a physical product?
Both options are available. You can purchase your favorite map as a physical print or as a digital download.
If you choose a physical print, your selected map will be professionally printed in your chosen size and Light or Dark variation, then shipped directly to you.
If you choose the digital version, no physical product will be shipped. Instead, you’ll receive instant access to high-resolution PNG files in all supported aspect ratios and sizes, including both Light and Dark variations.
How do I access my files after purchase?
Your files become available for instant download immediately after checkout. You will also receive an email containing a download link for convenient future access.
Can I download my files more than once?
Yes. Your purchase includes unlimited personal-use downloads, allowing you to access your files again whenever needed.
What file formats are included?
All artwork is delivered as high-quality PNG files optimized for professional printing and exceptional detail retention across multiple sizes.
Printing Information
What print sizes are included?
For physical prints, you can choose from five popular sizes: 11×14", 12×18", 16×20", 18×24", and 24×36". Both Light and Dark variations are available in every size.
Digital downloads include high-resolution files in five versatile format families: ISO A-Series, 2:3, 3:4, 4:5, and 11:14, covering many of the most popular standard print and frame sizes. These include A1, A2, A3, and A4; 12×18", 16×24", 20×30", and 24×36" (2:3); 12×16", 18×24", 24×32", and 30×40" (3:4); 8×10" and 16×20" (4:5); and 11×14". Both Light and Dark variations are included with every digital purchase.
Where can I print the artwork?
Nordenland artwork can be printed through professional local print shops, online printing services, or at home using a high-quality printer.
For the best results, we recommend using a professional fine art or poster printing service.
Can I print the files at home?
Yes. The files are compatible with most modern home printers. However, for larger formats and optimal color accuracy, professional printing is recommended.
Will the artwork lose quality when printed?
No. All Nordenland artwork is delivered as high-resolution PNG files, allowing the designs to retain exceptional sharpness and detail even at large print sizes.
What paper do you recommend?
For the best visual result, we recommend premium matte, fine art, or heavyweight poster paper. Matte finishes tend to complement Nordenland’s minimalist and contemporary aesthetic particularly well.
Are frames included with the artwork?
No. Frames are not included.
Usage & Licensing
Can I print the artwork multiple times?
Yes. Your purchase includes unlimited personal-use printing rights, allowing you to print the artwork multiple times for your own home, office, or personal spaces.
Can I use the artwork commercially?
Nordenland artwork is licensed for personal use only. Commercial use, resale, redistribution, or use in products intended for sale is not permitted without prior written permission.
Can I share the files with others?
We kindly ask that purchased files remain for individual personal use only. To protect the integrity of the artwork and support independent design work, sharing, redistributing, uploading, or forwarding the files to others is not permitted.
Can I resell the artwork or use it in my own products?
No. Nordenland artwork may not be resold, redistributed, modified for resale, or incorporated into commercial products without explicit permission.
Are the maps based on real geographic data?
Yes. Nordenland artwork is created using real geographic and cartographic data combined with a refined contemporary design process focused on clarity, balance, and atmosphere.
Custom Requests & Support
Can I request a custom city?
Absolutely. If you can’t find your city or location within our current catalog, feel free to reach out through the contact section below. We’re always happy to explore custom requests whenever possible.
How long do custom requests take?
Most custom city requests can typically be completed within 48 hours depending on complexity and current workload.
How can I contact Nordenland?
You can reach out anytime through the contact page or contact form linked below. We do our best to respond to all inquiries as quickly as possible.
Do you offer refunds?
Due to the nature of digital downloads, refunds are generally not offered once files have been downloaded. However, if you experience any issues with your order, feel free to contact us and we’ll always do our best to help.
How is the artwork created?
Nordenland artwork is created using real cartographic and geographic data combined with a contemporary design process focused on clarity, atmosphere, and timeless minimalist aesthetics.
Get in Touch
We’d Love to Hear From You
Have a question, comment, or would like to request a custom map? Fill out the form and we’ll get back to you as soon as possible, typically within 48 hours.
You can also contact us anytime at contact@nordenland.com
